Refund policy

Returns & Refunds

Since we stand behind our products and service, we are happy to give our customers within 30 days of delivery for a full refund and free return (no restocking fee). 

Free return is only available to delivery addresses in the lower 48 United States (U.S.).

Items need to be returned in a like-new condition. Items that are damaged may be denied a return.

The refund will be processed in the form of the original payment within 24 hours once we receive your return.

To process your return, please click here. Follow the steps until you receive a return confirmation and return label. Or, you can also process the return through sending us an email at return@g6collection.com.

If your order is wrong or damaged

Every item is packed with care, however if you encounter a problem, please email us at customerservice@g6collection.com and we will fix the problem within 24 hours.

If you received an incorrect item, we will replace incorrect item and provide you the free return shipping label. 

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item within 30 days, send us an email at customerservice@g6collection.com and we will provide you further instructions.